Saturday, April 14, 2012

So Disappointed

I have never been so disappointed in a restaurant. Tonight we went to The Pound in Brighton MI with my sister and brother in law. As we walked in the hostess informed us they only have ONE high chair and it was being used. SERIOUSLY one?? We were offered their ONE booster seat(which had no straps) and sat down. I do understand we could have gone somewhere else but at 6pm on a Saturday in Brighton, there aren't many choices. I asked to speak with the manager and he NEVER apologized. He explained they do have one more in the back but haven't assembled it yet(he even made a joke that he told the hostess to go assemble it then they laughed). He said they have only been open a couple of months. I said well you opened with chairs for adults why not children? He looked at me like I was insane and just said they have never needed more then one. I understand it is more of a bar but do not advertise as family friendly, and do not have a children's menu if you can not accommodate them. We did not come at 10pm, it was a normal dinner time for a family. What a complete disappointment. We will not being going back there.